FAQ

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1. When does my shipment arrive?

2. Are they disposable or reusable?

3. How do you dispose of your products?

4. How long will the easyAkkus last in another cooler?

5. How long do the easyAkkus need to freeze?

6. Is the content of easyAkkus approved for contact with food?

 

 

1. When does my package arrive?

We ship our packages with the DHL. Approximately 95% of our shipments within Germany arrive the next day. If you really want to be sure that your package arrives punctually, you are free to choose DHL Express as the shipping method. The Express Offer is only valid for shipments within Germany.

 

2. Are they disposable or reusable?

Our products are reusable products. That means you can use them several times if handled correctly. Please note the instructions for use.

 

3. How do you dispose of your products?

The paperfloc mats can be disposed of completely in paper waste.

The easyAkkus should be disposed of with household waste. When emptying the gel batteries in the drain, there is a risk of clogging.

 

4. How long do the easyAkkus keep in another cooler?

Unfortunately, if you use your own cool box, we can not provide a defined cooling time in hours. This is primarily because there are so many different coolers on the market.

The 4-day cooling performance can only be guaranteed with our Festival Cooler, because we have developed it for 4 days of cooling.

Our easyAkkus will last 3-5 times longer than conventional cooling batteries. If you use your own boxes, the rule is usually a lot of easyAkkus help a lot! :-)

 

5. How long do the easyAkkus need to freeze?

For the optimal performance of the easyAkkus, it is important that they are frozen through to the core. Freezing takes up to 5 days, depending on the refrigerator compartment. This applies to commercial quantities. This can take up to 2 weeks for large quantities (whole cartons or pallets).

 

6. Is the content of the easyAkkus approved for contact with food?

All our products have been tested and approved for contact with food. This also applies to the content of easyAkkus. He is absolutely non-toxic and harmless.

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